At JobzMall, we prioritize the security and authenticity of our user accounts. One crucial step in this process is phone number verification during sign up. If you're experiencing issues with your phone number during this process, it's important to understand our verification criteria and the steps you can take to resolve any problems.
Our phone number verification system is designed to maintain the integrity of our platform by ensuring that every user is a real person with a valid, active phone number. Here's what our system checks for:
Valid Mobile Number: We verify that the provided number is a valid, active mobile phone number. Landline numbers are not accepted for account creation.
Temporary Number Exclusion: Our system detects and rejects temporary or disposable phone numbers. These are often used for spam or fraudulent activities, so we don't allow them on our platform.
Spam Trap Avoidance: We cross-check numbers against known spam traps to prevent potential misuse of our platform.
These measures help us maintain a safe and trustworthy environment for all JobzMall users, protecting both job seekers and employers from potential fraud or spam.
If you're still experiencing issues with your phone number verification, here are some steps you can take:
Double-check the number: Ensure you've entered your phone number correctly, including the country code if necessary.
Try a different number: If you have access to another mobile number, try using that for verification.
Wait and try again: If the system is experiencing high traffic, wait a few minutes and attempt the verification again.
If you've tried these steps and are still unable to sign up with your phone number, we're here to help. Our dedicated support team is ready to assist you in resolving this issue. Please contact our support team through our help center or support email, providing details about the problem you're experiencing.
Remember, these verification steps are in place to protect you and all our users. While it might seem like an extra hurdle, it's an essential part of creating a secure and reliable job search platform. We appreciate your patience and understanding as we work together to maintain the integrity of the JobzMall community.