Skip to main content
All CollectionsFAQsGeneral
I forgot my password. How do I retrieve it?
I forgot my password. How do I retrieve it?

Step-by-step guide to securely reset your JobzMall account password if you forgot it

JobzMall Agent avatar
Written by JobzMall Agent
Updated over 4 months ago

If you're having trouble accessing your JobzMall account or simply want to change your password for security reasons, follow these steps to reset your password:

  1. Navigate to the login page:

    • Go to the JobzMall website and click on the "Sign In" button.

  2. Click on "Forgot Password":

    • Look for the "Forgot your Password?" link, usually located below the login form.

  3. Enter your email address:

    • Type in the email address associated with your JobzMall account.

    • Double-check for any typos to ensure you receive the reset link.

  4. Check your email:

    • Open your email inbox and look for a message from JobzMall.

    • If you don't see it, check your spam or junk folder.

  5. Click the reset link:

    • In the email, click on the password reset link provided.

    • This link is typically valid for a limited time (e.g., 24 hours) for security reasons.

  6. Create a new password:

    • Choose a strong, unique password for your account.

    • Use a mix of uppercase and lowercase letters, numbers, and symbols.

    • Avoid using easily guessable information like birthdays or common words.

  7. Confirm your new password:

    • Re-enter your new password to confirm it.

  8. Save changes:

    • Click the "Save" or "Reset Password" button to apply your new password.

  9. Log in with your new password:

    • Return to the login page and use your email and new password to access your account.

Remember to keep your new password secure and avoid sharing it with others. If you continue to experience issues with resetting your password or accessing your account, don't hesitate to contact JobzMall support for further assistance.
โ€‹

For enhanced account security, consider enabling two-factor authentication.

Did this answer your question?