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TroubleshootingUpdated Oct 16, 2026 · 1 min read

Supported browsers

Use a current Chrome, Safari, Firefox, or Edge. Video recording is the feature that notices an old browser first.

JobzMall works in the current versions of Chrome, Safari, Firefox, and Edge. Keep the browser updated. Video recording uses the camera and microphone, so it needs a current browser.

  • Update the browser, then reload.
  • If buttons or the camera prompt never appear, turn off a content blocker for JobzMall and try again.
  • Private browsing can forget the camera permission. If recording fails only there, try a normal window.

Internet Explorer is not supported. If a workplace device only offers that, use a phone or another computer.

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