TroubleshootingUpdated Oct 16, 2026 · 2 min read
Video recording
If the camera never starts, the browser is usually blocking it. Allow the camera and the microphone, then retry.
Recording uses the camera and microphone on the device you are holding. The browser will ask permission. If you dismiss that prompt, the preview stays black.
- Allow the camera and the microphone for JobzMall in the browser's site settings, then reload.
- Close other apps that are using the camera.
- Try the current version of Chrome, Safari, Firefox, or Edge. See Supported browsers.
- On a phone, use the installed app or the mobile browser, and confirm the operating system also allows the camera.
A recording that starts and then fails halfway is often a connection drop. Finish on a stable network rather than a captive Wi-Fi login page. You can record again; a failed take is not submitted as your video resume.